CRM
BARC Score Report 2021: Integrated Planning and Analytics
Planning is essential to your organisation – even more so when you are looking to align your operational...
The Four Pillars of the Futurist CFO
Forward-thinking CFOs must step up and play a critical strategic role in transforming enterprises away...
Turning data challenges into revenue opportunities
The usage-based business model is fast becoming the most profitable and scalable option for enterprise...
An Overview of Insider Threat Management
As organistions move towards a more distributed workforce, the traditional perimeter of the office network...
Digital Document Processes In 2020: A Spotlight On E-Signature
The COVID-19 pandemic has transformed how and where we work. Businesses have had to respond quickly to...
The Inner Circle Guide to Omnichannel
ContactBabel's Inner Circle Guide to Omnichannel explores the challenges and opportunities of offering...
Ensuring compliant communications in Financial Services
The pandemic has reshaped business in myriad ways, none so much as how people communicate. In a few months,...
Seven Ways To Grow Your Profits
Businesses are busy growing right now, and they're more optimistic than they've been in the past 35 years,...
The Inner Circle Guide to Agent Engagement & Empowerment
Your agents aren't going to ask you for more automated tools, empowered and personalized coaching, and...
Solving the Talent Puzzle
The top five percent of professional services organizations (PSOs) are experiencing low levels of attrition,...
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