A tour of key low-code features and functionality on the Now Platform. Using the Now Platform for low-code...

A business' ability to create value stems from its ability to make wise decisions based on sound knowledge...

Mastering deal making and integration is now a competitive imperative. At a time of rampant digital disruption,...

Your agents aren't going to ask you for more automated tools, empowered and personalized coaching, and...

ContactBabel's Inner Circle Guide to Omnichannel explores the challenges and opportunities of offering...

Service Performance Insight (SPI), LLC is a global research, consulting and training organization dedicated...

Using digital workflows to blast through barriers, drive loyalty, and accelerate growth. Organizations...

DocuSign provides a contract lifecycle management (CLM) solution that acts as a centralised, cloudbased...

7 Reasons to Expand E-Signature Usage Over the last two years, electronic signature usage has exploded....

Over the past year, digital agreement processes have become essential for organisations around the world....

NICE CXone's latest eBook, Knowledge Rocks! is a comprehensive guide to providing clear, accessible,...

Box and ECM: Key integrations that drive digital transformation Legacy ECM solutions simply can't keep...

The top five percent of professional services organizations (PSOs) are experiencing low levels of attrition,...

Customer experience is the key battleground for brand differentiation in today's hyper-competitive, always-on,...