ContactBabel's Inner Circle Guide to Omnichannel explores the challenges and opportunities of offering...

The reputation and value of ERP has deteriorated over time because it's too complex, doesn't meet the...

If technology is complicating your business, it can also simplify it. That's why businesses of all types...

Starting a business can be hard. Growing your business can be even harder. Whether it's poor customer...

AI allows marketing leaders and their teams to quickly analyze vast amounts of customer data to predict...

The light at the end of the pandemic tunnel has also illuminated some continued opportunities The tragic...

What they want – where and when they want it. That's what customers expect. Vast amounts of customer...

While the idea of Artificial Intelligence (AI) — of machines that can replicate certain types of human...

You've been warned about the huge fines, you're aware you have a big task on your hands, and you know...

Business agility is now a determining factor for success in today's data-driven, fast-paced world. To...

Best-in-class retail and consumer organizations don't just respond to change—they stay ahead of it. Read...

The rise of mobility, cloud services and service-oriented platforms have created immense value for IT...

AI allows marketing leaders and their teams to quickly analyze vast amounts of customer data to predict...

Information governance may not be your favourite thing. Which is exactly why it should be done efficiently...