As dispersed workforces became the norm and the number of secure messaging applications being used to...

Agility is critical for any business to succeed in today's era of constant change. This eBook from Adaptive...

Industry experts predict that successful businesses will soon become 100% digital for all transactions....

ContactBabel's Inner Circle Guide to Omnichannel explores the challenges and opportunities of offering...

Service Performance Insight (SPI), LLC is a global research, consulting and training organization dedicated...

In today's business landscape, more people are working remotely. Far-flung teams work together across...

Als bedrijven toptalenten willen aantrekken, hebben ze moderne, geavanceerde en digitale wervings- en...

Companies worldwide have come to view their environmental, social and governance (ESG) programs as a...

In some kinds of more traditional businesses the finance department tends to swallow as much data as...

Midsize companies play a key role in the global economy, driving a large share of job creation, economic...

For more than three decades, the multi-functional shared services operating model has been transforming...

The financial effects of phishing attacks have soared as organisations shift to remote and hybrid work....

Modern procurement professionals juggle an incredibly wide range of responsibilities. They balance cost...

The digital age is a time of tremendous opportunity and risk. As we reflect on how our daily lives continue...